So, I just heard about Scott Ginsberg’s (The Nametag Guy) new book, “-able: 35 Strategies for Increasing the Probability of Success in Business and in Life.” And with it, he is challenging folks like me to create a new word with an -able suffix, and explain to you how this quality can increase your probability of success in business and in life. Okay, Scott, I’ll bite…
Have you ever found yourself leaving a conversation with someone thinking, “Wow! I can’t believe how much I just shared with him! And it really felt good to unload and share that stuff.” Or, “I love talking with her. It just feels so safe to open up and be real. I guess I just don’t get that opportunity every day.” If you have ever had the pleasure of spending time with Eddie Parish or Murphy Toerner or Kevin McKee, you know what I mean. (Words cannot express my gratitude for the impact these rare people have had in my life.) What is it about these people that gives us such a sense of security and ease to share our inner worlds with them?
They are Revealable.
They have that amazing blend of interest, respect, compassion, and integrity that invites you to reveal your true self and true experience, knowing it is safe to do so. Remember the theme song from the 80’s hit series, Cheers? That song, along with the show, resonated with so many millions because we all long for relational places and spaces where we will be eagerly anticipated, respectfully received, and invited to unload our burdens without fear of scorn, rejection, or punishment.
Yes, as a licensed therapist, it is an important part of my job to be a Revealable presence in the lives of my clients. But you don’t have to be a therapist to be Revealable. And the more Revealable you become, the more people will be drawn to you in all areas of life, including your business. Think about it. When you are struggling or burdened or simply feeling alone, what do you want most? Is it not for someone to notice you and listen to you without judgment? And if that is the deep need of your heart, it stands to reason it is just as important to the next person with whom you will interact. Jesus taught us the Golden Rule is to treat others the way we want to be treated. Not only is this an abiding spiritual truth that leads to greater purpose, peace, and blessing, it is also the fundamental principle for good customer service in any business.
So before you get down to the bottom line, take the time to show yourself as a Revealable person to your customers, associates, neighbors, family, friends, and would-be clientele. They will be so glad you did, and so will you! But be forewarned – if you become Revealable, you will be in demand and will be sought out by an increasing number of folks who are longing for what you have to offer. Are you sure you’re ready for that?